1. Who We Are
Dallas Garden Services LLC ("we," "us," or "our") is a landscaping and lawn care company serving Dallas, Texas and surrounding communities. We are committed to protecting your privacy and handling your personal information responsibly.
Contact: info@dallasgardenserv.com | (214) 780-9654
2. Information We Collect
We collect only the minimum information necessary to provide our services and respond to your inquiries. When you use our contact form, call, text, or email us, we may collect:
- First and Last Name – to address you personally
- Email Address – to send your quote and follow up
- Phone Number – to schedule service or discuss your project
- Property Details – description of the work you need (e.g., "weekly mowing for a 1/4 acre lot")
- Service Request – the type of landscaping or lawn care service you're requesting
We do not collect payment information, government IDs, or any other sensitive personal data through our website.
3. How We Use Your Information
Your information is used exclusively for the following purposes:
- To respond to your estimate or service request
- To schedule and coordinate landscaping services at your property
- To send confirmations, updates, or invoices related to your project
- To improve our services based on common customer needs
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your data for advertising, profiling, or automated decision-making.
4. Data Storage & Retention
We do not store your personal information in a database. When you submit our contact form, your details are transmitted directly to our team via email. The information is retained only as long as needed to complete your project and for standard business record-keeping (typically 1–3 years, in accordance with Texas business record retention guidelines).
After your project is completed and any applicable warranty period has passed, we will delete or discard your personal information unless you request ongoing service.
5. Third-Party Services
We may use the following third-party services to operate our website and business:
- Email Hosting – to receive and send emails (your data is transmitted over encrypted TLS connections)
- WhatsApp / SMS – if you choose to communicate via text, messages are handled by your carrier and WhatsApp's own privacy policies apply
- Web Hosting – our website is hosted on a secure server with SSL encryption
- Google Maps / OpenStreetMap – used to display our service area on the website (no personal data is shared)
We do not use advertising networks, analytics trackers, or pixel-based tracking tools that collect personal data.
6. Cookies & Tracking
Our website does not use cookies for tracking, advertising, or profiling purposes. We do not set first-party or third-party cookies that collect personal information. Our site does not embed tracking pixels from social media platforms or advertising networks.
If we ever introduce cookies or similar technologies in the future, we will update this policy and provide clear notice before any such technology is activated.
7. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- SSL/TLS encryption for all data transmitted over our website
- Access restricted to authorized personnel only
- Regular security updates to our hosting infrastructure
- Captcha verification on our contact form to prevent automated abuse
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
Under the Texas Data Privacy and Security Act (TDPSA) and applicable federal law, you have the right to:
- Access – request a copy of the personal information we hold about you
- Correction – request that we correct inaccurate information
- Deletion – request that we delete your personal information
- Opt-out – request that we stop contacting you for non-essential purposes
To exercise any of these rights, contact us at info@dallasgardenserv.com or call (214) 780-9654. We will respond within 30 days.
9. Children's Privacy
Our services are intended for adults (18+) who own or manage properties. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our form, please contact us immediately and we will delete it.
10. Data Sharing & Disclosure
We do not sell or trade your personal information. We may disclose information only in the following circumstances:
- When required by law, court order, or governmental regulation
- To protect our rights, property, or safety
- In connection with a business transfer (e.g., sale of the company), where the receiving party agrees to maintain confidentiality
11. International Data Transfers
Your information is processed and stored in the United States. We do not transfer personal data outside the U.S. without appropriate safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last updated" date at the top of this page will indicate when changes were made. Continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: info@dallasgardenserv.com
- Phone: (214) 780-9654
- Mailing Address: Dallas Garden Services LLC, Dallas, TX 75206